Repairs and custom orders
Create a repair or order voucher when a customer leaves an item or places a custom order. Track it through ready and delivered, and look it up by customer or number.
Inquiries and follow-ups
Log customer inquiries and schedule follow-ups so a customer who asked about a design is not forgotten. The follow-up list and WhatsApp drafts make the call or message quick.
- Repair and order vouchers with status
- Customer inquiry and follow-up lists
- Customer KYC and history
- Order and repair status replies on WhatsApp
Frequently asked questions
Can customers ask for order status on WhatsApp?
If you connect WhatsApp, a customer can message to ask the status of their order or repair and get a reply from the number registered on the voucher.
Is customer history kept?
Yes. Customer KYC and history show past bills, orders and repairs together.